Open: Mon - Friday 8.00am - 5.00pmView Opening timesTel: 0121 557 3433


Here are some of the questions we are most commonly asked. If you don't find what you are looking for below, please do not hesitate to contact us directly.

Can you deliver to a direct address?

Yes, Masefield will deliver to any mainland UK address at no extra cost

Do you do Saturday deliveries?

We can arrange Saturday deliveries by special request, which will incur an additional cost

Are deliveries next day?

We aim to despatch all orders received before 2pm same day, for next day delivery

Can I collect my order?

Yes, we offer a collection service - please make a note on your order and we’ll contact you once it is ready

What value order is carriage paid?

Minimum order value of £150 will apply to any mainland UK. Non mainland goods minimum order £200 will apply

What is the delivery/carriage charge?

A charge of £16 applied to any orders below the minimum order value. Minimum order value for free delivery is £150 for mainland UK addresses and £200 for non mainland addresses

Who is my Area Sales Manager (ASM)?

Stewart PerryScotland & Northern Ireland07803 236049
Gavin WoodrowNorth East & Yorkshire07803 890786
Jon LucasNorth West07703 193370
Phil WellsWest Midlands & North Wales07846 820385
Kevin PearmanSouth West & South Wales07711 800166
Steven PageSouth Coast & Kent07717 200699
Tony GrimleyLondon & Essex07880 291399
Andy LovettHome Counties07803 890796

Do you deal direct with the public?

No, Masefield Beta cater to trade customers, merchants and retailers

Does a particular product (s) / ranges have WRAS or other certification?

Many of our products have WRAS or other certifications - please refer to our catalogue for details of specific products

How can I return a product?

Please contact our sales office on 0121 557 3433 or email

Is there a re- stocking charge?

Yes, there is a restocking charge of 25%

Email me the full catalogue